WarrantyWiseAI™ · a RIMSS integration

AI service writeups, inside the RIMSS screens your team already uses.

Your technician writes two sentences. WarrantyWiseAI returns a complete, professional writeup in seconds — warranty claim or everyday customer repair order — filled straight into the RO. No new software. No new logins. Nothing to install.

Get started via RIMSS Watch it work ↓
IN PRODUCTION AT EQUIPMENT DEALERSHIPS · BUILT BY DEALERTECH SOLUTIONS
Live inside your DMS

Watch a repair order write itself.

This is the flow your techs get — right in the RIMSS service module, on warranty claims and regular customer repair orders alike. Notes go in, the AI suggests work they likely did but didn't document, they check what applies, and the finished writeup lands in the RO fields. The demo below alternates between a warranty RO and a customer-pay RO.

RIMSS · SERVICE MODULE — RO 40312 · HEARTLAND EQUIPMENT SERVICE
Repair order
RO 40312 KUBOTA BX2380 TYPE WARRANTY
Tech notes
Warranty claim fields
Technician entering notes…
Before → after

Tech notes in. A finished writeup out.

WHAT THE TECH WROTE
"Found pump worn, fluid low. Replaced pump P/N KU-HYD-7712, refilled, tested ok."

Fast, honest, shorthand — exactly how techs actually write.

WHAT THE WRITEUP SAYS
Description

Unit was presented with operator-reported loss of loader lift capacity, unable to achieve full raised height during normal operation.

Cause

Technician determined hydraulic pump wear beyond acceptable tolerances with fluid below manufacturer minimum specification.

Fix

Pump assembly removed and replaced with OEM unit; system refilled to spec; loader cycled under load to confirm operation.

Built by a dealership. Priced for dealerships.

WarrantyWiseAI comes from inside a working equipment dealership — and it turns your tech's quick notes into the complete, professional documentation a warranty claim needs, before the RO is even closed.

Minutes back on every RO

Writers stop wordsmithing warranty language; techs stop re-explaining what they did.

🛡️

Manufacturer-standard language

Warranty claims in formal Symptom / Defect / Remedy structure with Suggested Warranty Inputs.

Nothing invented, ever

Suggestions only surface work your tech confirms. The AI does the writing — not the deciding.

🧾

Customer ROs, customer-friendly

Plain-language repair stories your customers actually understand — on any brand, every day, not just warranty work.

~9swarranty narrative
~5scustomer repair story
~3ssuggested additions
0new logins for your team

Next step: contact RIMSS.

Reach out to your RIMSS representative — they’ll connect you with DealerTech Solutions to set up service, then RIMSS enables the integration. Your team changes nothing about how they work, and the writeup flow appears right on the repair order.

Questions before you call RIMSS?

WarrantyWiseAI comes from DealerTech Solutions — software proven on real claims at real dealerships before it ever ships. We're happy to walk you through it first.

info@dealertech.solutions Explore the DealerBrainAI suite